If you cannot find what you are looking for or are still having problems using the site, then please contact the web team by email at rcuenquiries@rcu.gsi.gov.uk and we will do our best to help you.
Supported browsers
This website has been designed to support a wide variety of browser and operating system combinations by making sure that it follows accepted standards – notably use of Cascading Style Sheets (CSS2). These are a set of instructions for the web browser that tell it how to format a page and they can include things like font size, colour and the way in which links appear.
The site has so far been tested using the latest versions of Internet Explorer, Mozilla Firefox and Netscape Navigator. We plan to carry out further testing on other browsers in the next few months.
The list of tested browsers will cover the vast majority of users of this site. However, those with less common browsers or with early versions of Internet Explorer or Netscape Navigator that do not support CSS2 may find that pages may not display exactly as intended.
Most browser suppliers will allow you to upgrade for free. To upgrade your browser, go to the supplier’s website and follow the instructions provided.
Printing
A printer-friendly version of any web page can be displayed by clicking on Print View towards the top right of the browser window. You can then print the page using your browser’s print button or menu option.
Documents
This website includes a number of links to documents which can either be opened directly within a browser window or downloaded and viewed offline.
A document may be in any of the following formats:
- Microsoft Word
- Microsoft Excel (spreadsheet)
- Microsoft PowerPoint (presentation)
- Adobe Portable Document Format (PDF)
A link to such a document will show the format and file size.
In order to view a PDF document you will need to download Adobe's Acrobat Reader if you do not have it installed. There is no charge for this.
In order to view a Microsoft Office document, you will either need the corresponding Microsoft application software or a viewer, which can be downloaded for free from the Microsoft site:
To download and save a document to your computer (instead of opening it within the browser window), right-click on the link to the document (if you have a PC) or hold down the mouse button over the link (if you have a Mac). In either case, a popup menu will appear. Select Save Target As and choose a location and file name to save the document.
